Amresorts Diamond Advantages

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We’re introducing a new program that rewards our most committed customers. The all-new AMResorts Diamond Advantages offer tiered concessions that are awarded based on revenue generated by one group program, of at least 10 rooms.

One Diamond Concessions: Under $100,000
Two Diamond Concessions: $100,000—$299,999
Three Diamond Concessions: $300,000—$499,999
Four Diamond Concessions: $500,000+

Concessions Under $100,000 $100,000—$299,999 $300,000—$499,999 $500,000+
Private Check-In
Massage Chair Service at Check-In
Bar/Refreshment Service at Check-In
1 Complimentary room per every 20 rooms paid cumulative
1 Upgrade to next category per every 20 rooms on peak
1 Complimentary room per every 35 rooms paid cumulative
1 Upgrade to next category per every 35 rooms on peak
Up to 4 Room Nights ‘Experience Scouting’ Site Inspection
1 Complimentary staff room for Meeting Planner (non-transferable)
Welcome Reception
20% Discount on Spa Services
Unlimited Day Spa Access
'Brand Your Event' Signage
The Meeting Point (Hospitality Desk)
5% Cash Forward
50-Minute Spa Treatment for Meeting Planner
Hotel-specific Welcome Gift
VIP Planner Rates for personal travel
10% Discount A/V
30% off private function set up fee
50% off private function set up fee
1 Upgrade to Master Suite
2 Upgrades to Master Suite
1 Upgrade to Presidential Suite
1 Private Reception & Dinner
3-Night certificate in applicable brand for Meeting Planner*
5-Night certificate in applicable brand for Meeting Planner*
View The AMResorts Diamond Advantages Terms & Conditions

The AMResorts Diamond Advantages are valid on all new group bookings of 10 or more rooms made directly through AMResorts Meetings & Incentives, including US and Canada non-tour operator business. Concessions are valid from January 16, 2017 through December 15, 2018 for travel until December 15, 2020 at all Zoëtry, Secrets, Breathless, Dreams, Now, and Sunscape Resorts & Spas. The AMResorts Diamond Advantages do not apply to buyout groups.

The Diamond Level will be based on the projected contract value when contract is signed and deposit is made. If the program falls below or above the original contracted Diamond Level, concessions must be revised by the hotel. TThis is to include private events or incidentals paid by the company directly to the hotel. Incidentals such as spa and private events made by individuals do not apply towards the AMResorts Diamond Advantages. The AMResorts Diamond Advantages are combinable with the 5% Cash Forward Promotion along with other AMResorts Meetings & Incentives promotions as noted in theterms & conditions.

Private Check-in:

  • Various tables set in pre-specified, private location designated by hotel and meeting planner, including check-in station for groups with pre-assigned rooms confirmed (per rooming list coordinated by Group Sales Manager)
  • Cold bottles of water available
  • Conference check in (if applicable) with table set for the program organizers to distribute gifts or other event materials
  • Table set up for DMC to provide tour information and departure notices
  • Additional tables set for vendors (if applicable)
  • Table set for a spa service representative, preferred appointments and 20% discount for the spa
  • *A dedicated bar or refreshment service as pre-determined by hotel and meeting planner will be provided, commensurate to group size
  • *Massage Chair service commensurate to group size and pre-determined by the Spa Manager, Group Sales Manager and meeting planner

*Two, Three & Four Diamond Levels only

Complimentary room ratios: Based on cumulative room nights and will be confirmed at the time the contract is signed and deposit is made.

Room upgrade (to next category) ratios: : Based on the number of rooms on peak. All complimentary room upgrades are subject to availability and will be confirmed at the time the contract is signed and deposit is made.

Up to four room nights ‘Experience Scouting’ Site Inspection: Complimentary two rooms, two nights for meeting planner site inspection experience will be applicable based on availability for all viable group programs. Any additional nights will be at the VIP Planner Rate. Experience Scouting Site Inspection can be redeemed before the group contract is signed.

One complimentary staff room for the Meeting Planner: Valid with a minimum booking of 10 rooms and will be available for up to three days pre and three days post. The complimentary staff room is nontransferable.

Welcome reception: Includes a bartender, open bar and hors d'oeuvre station for one hour. Additional costs may be incurred for additional entertainment, décor or extending the length of the reception. Time and location for the Welcome Reception are subject to availability.

Spa vouchers: Unlimited day spa access and 20% discount on spa services are valid only for the group. 50-Minute spa treatment is valid only for the Meeting Planner. All spa vouchers must be redeemed onsite and are only valid during the group program dates. Spa vouchers cannot be deducted upon check out, as they do not hold any cash or commercial value. Spa vouchers are non-transferable, noncumulative and cannot be combined with any other promotion or special offer. Unlimited Day Spa Access includes the Hydrotherapy Circuit and Spa amenities. *Unlimited Day Spa access does not apply to groups staying at Secrets The Vine Cancun or Dreams Los Cabos Suites Golf Resort & Spa.

Brand your event signage: : Incorporation of event logo into program signage at every opportunity subject to Group Sales Manager and planner approval. Private event signage, whether branded or not, must be present at each and every private event:

  • Private Check-In
  • Meetings
  • All Private Events
  • VIP Amenities
  • Welcome Letter from the GM
  • Incorporation of company logo in all possible venues where signage will already be present

The Meeting Point: : Hospitality desk in a desirable location as agreed on by Group Sales Manager and Planner with sufficient space for DMC/Tour services and a beverage station replenished twice daily. The company’s branding to be enhanced by available signage and décor and dependent on the technological capabilities of the hotel.

Hotel Specific Welcome Gift: One welcome gift given per room

Discounts on set-up fees: Based on the total cost per person of the event quoted and agreed on by both parties. Additional services outside of the hotel’s listed services will not be included in this discount. This includes entertainment, additional décor and outside A/V services.

One private reception and dinner: : Includes all set-up fees, basic decor and basic buffet dinner menu. Upgrades are available at an additional cost.

Three and five night stay certificates for Meeting Planner: Applicable for a luxury stay at any resort within the same brand of the operated group program. Valid in all brands except Zoëtry Wellness & Spa Resorts. Do not hold any cash or commercial value, cannot be sold, and are non-transferable once issued (certificates cannot be transferred across brands or to a different name under any circumstances). Certificates are person specific and will not be issued under a company name. Certificates are valid for one year from group’s departure date, by which travel must be completed. Certificates will be issued upon arrival to hotel with qualifying group. Reservations are subject to availability. Certificate is valid for two guests in a lead-in room category. Upgrades are available for an additional cost at the time of reservation or upon check-in based on availability. Reservations are subject to complimentary allotment and may not be available even if rooms are available on the brand specific website or through another travel provider. To redeem the certificate, Meeting Planner must contact their AMResorts Account Director or the reservations department at the resort of your choice. They will work to verify certificate and confirm the reservation. A copy of the certificate must be provided at the time of redemption. The original certificate must be submitted to the resort at the time of check-in; otherwise the complimentary reservation will be void.

5% Cash Forward: Meeting planners who book a group event with AMResorts Meetings & Incentives will receive 5% towards their next group event with AMResorts Meetings & Incentives. 5% Cash Forward is applicable at all participating AMResorts properties and is valid on the total room’s value of your specific program for the contracted year applicable for the next consecutive event at any AMResorts property. The next event must be contracted within one calendar year as the original group's departure of previous hotel with up to two years to operate same program. The 5% Cash Forward is valid on same program of equal or greater value. Should the 2nd program applicable revenue fall below the previous program then the Cash Forward will be assessed on the program of lesser value. The 5% Cash Forward program is based on the same company event with the same third party representation. Company A must return to AMResorts with Incentive House B. Company A cannot carry their program’s Cash Forward to Incentive House C. All three interested parties must continue to work together. The 5% Cash Forward program is not an override commission to third parties or a credit to the Master Account. The Cash Forward amount will be credited to the schedule of payments on the second program. This offer is not valid on private events or Master Account incidentals. The entire offer is based on availability and can be modified or closed at any time. Restrictions and blackout dates apply. Group rates vary upon the travel dates. Valid for meeting planners from the US, and Canada. Tour operators and wholesalers do not qualify for this promotion.

Additional concessions or negotiations are at the hotel’s discretion. Contents of this promotion will not be honored to those groups that fall below minimum requirements. Merchandise and other components of this promotion hold no cash or commercial value and cannot be exchanged for other products or services. Valid on new bookings only for planners who have been qualified by their Regional Sales Director. Restrictions and blackout date apply. This promotion is based on availability and can be modified at any time. All pricing is based on USD.

Promotion not available for buyouts.